Security policy

Last updated October 6, 2026

This policy describes how Mint Labs protects the data Mint Theme Sections handles. The app stores merchants' style setting, plan and store details only — no personal data of the store's customers. It applies to everyone at Mint Labs with access to our systems.

Data loss prevention

• We keep as little as possible: the merchant's style and plan, the store's name and Shopify IDs, and the access token. The theme templates read to list placed sections are read live from Shopify (read-only access) and not stored. The storefront never calls our servers, so we receive no shopper data at all.
• Data lives in Cloudflare D1 (encrypted at rest, with point-in-time recovery).
• All traffic uses HTTPS (TLS). Production and development use separate databases; development never uses real merchant or customer data.
• Webhooks are verified with Shopify's HMAC signature and unsigned requests are rejected. The setting the app publishes to the store holds only the plan and validated style values (a preset name, a colour code and a number); section content is escaped by the sections when they render.

Access control

• Only authorised Mint Labs personnel who need it to run and support the app can access production systems.
• The merchant's settings are shown only inside the merchant's authenticated Shopify admin (session tokens, checked on every request).
• Access is removed immediately when it is no longer needed.

Passwords and authentication

• Every account with access to production (hosting and Shopify Partner) uses a strong, unique password stored in a password manager.
• Two-factor authentication is required on all of those accounts.
• API secrets are stored as encrypted environment secrets, never in source code, and are rotated after any suspected exposure.

Logging

• Every request to the app is logged with a timestamp by our hosting provider's request logs. Our own log lines never contain access tokens or store content.
• Logs are reviewed when investigating errors or suspected incidents.

Security incident response

1. Report. Anyone can report a suspected issue to support@stickermint.com. We acknowledge reports within one business day.
2. Contain. We stop the exposure first: disable the affected feature, revoke and rotate keys and access tokens, and block abusive traffic.
3. Investigate. We use request logs and database history to find what happened, which shops and data were affected, and when.
4. Notify. If merchant data was affected, we notify affected merchants without undue delay and within 72 hours of confirming the incident, and tell Shopify where required, with what happened and what we are doing about it.
5. Recover. We fix the root cause and, if needed, restore data from point-in-time recovery.
6. Review. We record each incident and the lessons learned, and update this policy.

Contact

Mint Labs — support@stickermint.com